Frequently Asked Questions

Yes, we are a pet-friendly community! We welcome pets at our property so your furry friends can enjoy living here too. Please note that certain breed and weight restrictions may apply, and there is typically a pet deposit and/or monthly pet fee.

For more details about our pet policy, including specific requirements and any restrictions, feel free to contact our leasing office. We’d be happy to answer your questions and help make the move-in process smooth for both you and your pet!

Parking is not automatically included in your lease, but it can be added as an optional amenity. We offer two parking options in our parking deck:

1. General Parking: $85/month

   • A guaranteed parking space in our parking deck, but it is not assigned to a specific spot.

2. Reserved Parking: $110/month

   • A guaranteed parking space in our parking deck that is designated and assigned specifically to you.

If you’d like to add parking to your lease or have any additional questions, feel free to reach out to our leasing office. We’re happy to assist!

We do not offer short-term leases at our property, as all our leases are for a 12-month term. However, lease takeovers may be an option for those seeking a shorter-term arrangement. A lease takeover allows you to assume the remaining term of another resident's lease if one becomes available.

If you're interested in exploring this option, please contact our leasing office for more details and assistance with finding a potential lease takeover opportunity. We're here to help!

Union on Frank is conveniently located very close to campus, directly behind The Strip. We’re just a quick 5-10 minute walk to most classes, making it easy for you to get to campus without the hassle of a long commute.

Our prime location offers the perfect balance of proximity to campus and access to The Strip’s restaurants, shops, and entertainment options. If you’d like more details about our location or a tour of the property, feel free to reach out to our leasing office!

​We offer roommate matching through RoomSync, a specialized platform that helps pair individuals based on compatible preferences and lifestyle choices. RoomSync uses a detailed questionnaire to assess key factors such as sleeping habits, study schedules, cleanliness, social preferences, and personal interests. This allows us to match you with a roommate who shares similar habits and values, ensuring a positive living experience.

Move-in day for our student housing community is scheduled for August 17, 2025. Additional details, including check-in times and any required documentation, will be shared closer to the date. We're excited to welcome you and help make your move-in experience smooth and enjoyable! If you have any questions or need assistance, feel free to contact our office.​

Renewing your lease is easy! Our renewal season for the following year typically begins around September or October. During this time, you’ll receive a renewal offer via email or through your resident portal.

To renew:

1. Review the renewal offer when it’s sent to you.
2. Accept the offer if you wish to stay with us.
3. Once you accept, we’ll send you the renewal lease to sign.

After all required documents are signed, your renewal will be officially approved. If you have any questions during the process, feel free to reach out to our leasing office for assistance!

Your rent includes internet and trash services, so you won’t need to worry about arranging those separately. However, electricity and water are not included in your rent, they are billed through a third-party company called Conservice. You do not have to worry about setting up utilities separately because we already have that covered for you. The electricity and water is billed 100% to the resident, and if it happens to be a shared space, then the bill is split equally by the number of occupants in the unit. If you have any questions about utility providers, feel free to contact our office for assistance!

In our 1x1, 2x2, and 4x4 units, we provide the following furniture pieces:

• Sofa
• Dining room table and chairs
• Coffee table
• Entertainment table
• TV in living room space
• Full XL mattress/bedframe
• Desk and chair
• (2) under-the-bed dressers

In our studio units, we provide:

• Full XL mattress/bedframe
• (2) under-the-bed dressers
• Accent chair
• Desk and chair

If you have any further questions about which furniture is include, please reach out to our Leasing Office!